Effective date: January 20, 2025

By checking the Terms of Service box and completing your purchase of a product (the “Product”) from Truly Eleanor (the “Company”), you agree that you have read, understood, and agree to the following Terms and Conditions of Use (these “Terms”).  These Terms constitute a binding agreement between you and Truly Eleanor and they govern your access to and use of the Product.  Your access to and use of the Product requires your compliance with these Terms. Please read it carefully. If you do not agree to the following terms, DO NOT purchase the product. 

  1. Parties: For purposes of this Agreement, you (the purchaser) are referred to as “Client.” Seller, Truly Eleanor, is referred to as “Company.”
  2. Term: The engagement of services begins on date of purchase. 1:1 Products must be completed within 90 days of purchase. Client forfeits any unused 1:1 Product after 90 days with no refund.
  3. Company’s Services: Client has purchased “Product”, which includes: any Product via the  website.
  4. Email Address Collection: By completing this purchase, you are consenting to join Company email list through Kartra where you will receive regular communications such as weekly newsletters and occasional promotional offers. You can unsubscribe at any time at the bottom of the email or by emailing [email protected].  You agree that your email address and any other personal information that you provide to Company will be true, accurate and complete, and that you will update this information promptly when it changes. If you provide any information that is untrue or inaccurate, not current, or incomplete, or if Company suspects that your information is untrue or inaccurate, not current, or incomplete, Company may, in its sole discretion, suspend or terminate your right to access the Product. You agree to provide Company with such proof of your identity as it may reasonably request from time to time. 
  5. Payment: Client agrees to one of the following payment plans depending on what is offered on the website.
    i. Payment in full
    ii. Payment plan according to terms
  6. Termination: This Agreement does not allow for termination prior to the Product (Group or Live version of Product) end date. If Client chooses to end participation prior to the Product end date, Client will not receive a refund.
  7. Refunds: Company does not offer refunds.
  8. Release: Company may take photographs, videos, audio recordings, or other recordings during Group or Live versions of the Product that Company may use for future commercial or non-commercial purposes. Client agrees and understands that by participating in the Group or Live version of the Product, Client is consenting to being recorded and photographed and to the use of Client’s likeness and voice in any media in perpetuity by Company for whatever purpose as Company sees fit. THIS DOES NOT INCLUDE 1:1 PRODUCTS. 1:1 PRODUCTS ARE 100% PRIVATE AND CONFIDENTIAL.
  9. Intellectual Property: Company reserves all ownership rights to any materials including but not limited to documents, images, audio, and video, provided to Client through Client’s participation in Product. Company provides Client with a single-user license authorizing Client to use the materials for their individual purposes only. Client agrees to not share, copy, distribute, disseminate, or sell the materials for either commercial or non-commercial purposes.
  10. Access May Be Revoked At Any Time: Company reserves the right, in its sole discretion to revoke access to the Product at any time. Company also reserves the right, in its sole discretion, to revoke access to the Product without providing a refund if any content has been copied or used in an unauthorized manner. This includes copying the concept or creating a competing product using the information learned from the Product. Company reserves the right to pursue damages for unauthorized use of Product materials.
  11. Modifications to the PRODUCT: Company reserves the right to modify or discontinue, temporarily or permanently, the Product (or any part thereof) with or without notice. You agree that Company will not be liable to you or to any third party for any modification, suspension or discontinuance of the Product.
  12. Non-Disparagement: Client agrees, during and after participation in Product, to refrain from making any statements, whether oral or in writing, that negatively impact Company’s program, business, services, products, or reputation. In addition, Company agrees to refrain from making any statements, whether oral or in writing, that negatively impact Client or Client’s business.
  13. Assignment: This Agreement shall bind both Company and Client and their respective heirs, legal representatives, successors, and assigns. Client may not assign its rights under this Agreement without express written consent from Company.
  14. No Guaranty; Disclaimer: NO GUARANTEES: Company makes no guarantees about Client and Company’s work together. Client agrees that any statements made by Company regarding potential outcomes are opinions and are not binding on Company. Company may provide testimonials from previous clients, which is not to be relied upon to predict results in your specific situation. The results you experience will be dependent on many factors including but not limited to your level of personal responsibility, commitment, and abilities, in addition to those factors that you and/or Company may not be able to anticipate. The entire contents of this website and including Product, are based upon the opinions and teachings of Company. Please note that Company is not a dietitian, physician, pharmacist or other licensed healthcare professional. The information on this website and contained within all Products provided by Company inclusive is NOT intended as medical advice, nor is it intended to replace the care of a qualified health care professional. This content is not intended to diagnose or treat any diseases. Always consult with your primary care physician or licensed healthcare provider for all diagnosis and treatment of any diseases or conditions, for medications or medical advice as well as before changing your health care regimen.
  15. Warranties: Both Company and Client warrant that they have full authority to enter into this Agreement. Company warrants that its services will be provided by qualified people and in a competent manner in accordance with industry standards. Client warrants that it has any necessary permission, licenses, rights, and releases to lawfully execute its duties set forth in this Agreement. EXCEPT FOR THE EXPRESS WARRANTIES IN THIS AGREEMENT, NEITHER PARTY MAKES ANY OTHER WARRANTIES EITHER EXPRESS OR IMPLIED
  16. Whole Agreement: This Agreement constitutes the entire agreement between Client and Company. This Agreement supersedes and cancels all prior or contemporaneous discussions, writings, negotiations, and agreements.
  17. Modification; Waiver: The terms of this Agreement cannot be modified, supplemented, or amended unless agreed to in writing by all parties. In order to make the waiver binding, the party making the waiver must execute it in writing. The waiver of a term in this Agreement shall not be considered a waiver of any other terms of this Agreement and shall not be considered a continuing waiver. The modification or waiver of one term of this Agreement does not affect any other term in the Agreement, regardless of its similarity.
  18. Severability: If any term in this Agreement is found to be void or voidable, the remaining terms of the Agreement are unaffected, and deemed to remain in full force and effect, including those terms that are similar.
  19. Limited Liability: THE AMOUNT OF LIABILITY RECOVERABLE FOR ANY CAUSE OF ACTION THAT ARISES UNDER THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT PAID FOR SERVICES OUTLINED IN THIS AGREEMENT, REGARDLESS OF WHETHER THE CAUSE OF ACTION IS BASED IN TORT, CONTRACT OR ANY OTHER THEORY OF LIABILITY. UNDER NO CIRCUMSTANCES WILL COMPANY BE LIABLE FOR SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR FOR ANY LOSS OF USE, BUSINESS INTERRUPTION, COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOST PROFITS, OR LOST DATA, EVEN IF CLIENT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  20. Notices: All notices and communications required or permitted under this Agreement shall be in writing and shall be deemed given when delivered by registered or certified mail, postage prepaid, addressed to the party’s principal place of business, unless otherwise clearly stated in this Agreement that email notification shall suffice.
  21. Dispute Resolution; Costs and Fees; Applicable Law/Venue: Any dispute arising under this Agreement will be resolved by an online mediation service that is agreed upon by all parties or by a mediation in Alberta, Canada with a mediator agreed upon by all parties. The parties agree to complete mediation in good faith prior to pursuing any other available legal or equitable remedies. Parties agree that this Agreement shall be governed by and construed in accordance with the laws of Alberta. Parties agree that the venue for any court proceedings arising out of this Agreement.