Who we are
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.trulyeleanor.com (the “Site”). This notice explains our online information collection and use practices and the choices you can make about the way we use and share such information. Please take the time to read and understand this policy so that you can understand how we use your personal information.
By visiting Truly Eleanor, viewing our content, attending or viewing any of our events or programs and/or using any of our services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.
The Information We Collect
Truly Eleanor collects the following information: First Name, Email Address & Mobile Number (if provided)
We also may collect certain non-personally identifiable information (i.e. generic information that does not identify you personally) when you visit any of our web pages such as the type of browser you are using (e.g. Chrome, Safari, Firefox), the type of operating system you are using, (e.g., Windows or Mac) and the domain name of your Internet service provider.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How We Use And Disclose The Information
We will use the personal information you provide online for the purpose(s) you have submitted. Your First Name, Email Address, will be used to send you the course related or newsletter content that you request. In addition, we may send you emails offering products or services which we think you may be interested in. If you want us to stop using the personal information you provided in these ways, please click the unsubscribe link on the bottom of any communication from Truly Eleanor.
We sometimes use the non-personally identifiable information that we collect to improve the design and content of our site and to enable us to personalize your internet experience. We also may use this information in the aggregate to analyze how our site is used, as well as to offer you products, programs or services. We may also share aggregate information with others, including affiliated companies and non-affiliated companies.
We may disclose your personally identifiable information in response to subpoenas, court orders, or other legal process, or to establish or exercise our legal rights or to defend against legal claims. We may also disclose your personally identifiable information when we believe it is necessary or desirable in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, and/or to protect our rights and property.
How We Share Your Personal Information
We will not share the personal information you provide except with your explicit permission.
Our business needs may change from time to time and we reserve the right to make changes to our Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We will not materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Kartra to power our online membership–you can read more about how Kartra uses your Personal Information here: https://kartra.com/privacy-policy/
We also use Google Analytics to help us understand how our customers use the Site-you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Our operations and maintenance contractors sometimes have limited access to your personally identifiable information in the course of providing products or services to Truly Eleanor. These contractors include vendors and suppliers that provide us with credit card processing, email distribution technology, services, and/or content for the operation and maintenance of our Web site. Access to your personally identifiable information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function. We also contractually require that our operations and maintenance contractors 1) protect the privacy of your personally identifiable information consistent with this Privacy Policy, and 2) do not use or disclose your personally identifiable information for any purpose other than providing us with products and services as required by law.
Truly Eleanor is committed to handling your customer information with high standards of information security. We maintain physical, electronic and procedural safeguards that comply with international regulations to guard your nonpublic personal information.
Cookies
To enhance your online experience with us, many of our web pages use “cookies.” Cookies are text files placed on your hard disk by our web server to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information unless you choose to provide this information to us. However, once you choose to provide the personally identifiable information, this information may be linked to the data stored in the cookie. Cookies cannot be used to run programs or deliver viruses to your computer.
We use cookies as a convenience feature to save you time, to understand how our site is used, and to improve the content and offerings on our site. For example, we may use cookies to personalise your experience at our web pages or recall your specific information on subsequent visits (e.g. to recognize you by name when you return to our site). You can opt to have your browser reject cookies without any effect on your use of our site. If you do that, you may need to re-register with us every time you visit our site in order to participate in certain promotions. You should also know that companies that advertise on our web site (and their agents) might use their own cookies. This policy does not cover how these companies use their cookies. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Pixels
Some of our Web pages may contain electronic images known as Pixels, which are also called single-pixel gifs. These images allow us to count users who have visited those pages and to deliver co-branded services. Pixels are not used to access your personally identifiable information but they are a technique we use to compile aggregated statistics about our website usage. Pixels collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the Pixel resides. Some of our Web pages may also contain pixels placed there to help us determine the effectiveness of our advertising campaigns.
Discussions and Community Tools; Testimonials
You agree that any information you submit to us through Truly Eleanor may be used for promotional purposes. Because of the public nature of some of our services, you should exercise caution when deciding to disclose any personal information. We may also use a limited amount of information, such as first name, last name and your city and country in marketing materials on the website. Your registration constitutes consent to this use.
How We Use Your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
How long we retain your data
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Minors
The Site is not intended for individuals under the age of 18.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Comments
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Collection of Information by Others
Our site may contain links to other sites whose information practices may be different than ours. You should check the other sites’ privacy notices since we have no control over information that is submitted to or collected by them.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
For instructions on how you can access the personally identifiable information that we have collected about you online, or how to correct any errors in such information, please contact us at [email protected]
To protect your privacy and security, we may take reasonable steps to help verify your identity before granting access or making corrections.